Sheila Mulrennan
Sheila Mulrennan is a business author and journalist who regularly contributes articles on Management and Personal Development to leading
business publications. Visit <a href="http://www.professionaldevelopment.ie"> www.professionaldevelopment.ie </a>
Articles by this Author
Customer Service Course at Its Simplest
- By Sheila Mulrennan
- Published 07/2/2008
- Business
- Unrated
Customer service is a process whereby a representative of a company provides services or products to a customer in a satisfying manner. Undergoing a course on customer service can drastically change the direction your business is going. It increases customer satisfaction and in the long run yields customer loyalty.
Customer Service Training: The Perks of Attending One
- By Sheila Mulrennan
- Published 07/9/2008
- Business
- Unrated
when you have undertaken customer service training. Fortunately, there are a lot of training organizations that can provide you with one, particularly when you’re in Dublin.
Interviewer Training: A Value for Your Money
- By Sheila Mulrennan
- Published 07/9/2008
- Business
- Unrated
An interviewer training must be able to provide the interviewers a solution on how to make right hiring decisions.
A Management Course and the Things You Need to Keep in Mind
- By Sheila Mulrennan
- Published 07/11/2008
- Business
- Unrated
The best way to know which management course to take is to make your own skills inventory.