Ron Reahard

<b> Author Bio</b><br> Rick McCormick is senior training consultant for Reahard & Associates Inc.,which provides customized <a href="http://go-reahard.com/auto-dealership-trainings/increasing-profits/in-dealership-training.html">in-dealership F&I training</a>, F&I Training, <a href="http://go-reahard.com/fi-workshops/fi-management-training/continuing-fi-excellence.html">Auto Dealership Training</a>,

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Hitting Home Runs in F&I

Excelling in F&I means you're skilled in several areas. Being a strong closer may mean more products sold, but having weak needs discovery skills translates into higher charge-backs and low CSI scores.

Four Ways to Put Your Customer at Ease

With all the warnings customers get from 20/20, consumer reports and their local credit union about deceptive sales practices and "hidden profits" dealers make in the F&I department.


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